We started this company to help companies who were looking to digitally transform Customer Care. Most of our customers are Contact Centers and Companies who wanted to optimize their operations by using digital tools,we let them save huge amounts of money by reducing the amount of time an agent spends on the phone—by using voice bots and billing based on talk time using Cloud telephony platform like Amazon Connect.
If you are a company looking to set up a contact center on Cloud, we can provide the best tools and applications for enhancing agent and supervisor experience. If you need help migrating from Avaya or Cisco systems, our experts will help ease your transition to Amazon Connect. In addition to the above, we also offer a range of services including Voice Biometrics and IVR. Please get in touch with us if you need any assistance with setting up your Contact Center on Cloud.