Capitalize The Power Of Self-Service And Structured Intelligent Data

Integrate AI enabled neoteric intelligent solutions with the benefits multiple AWS products to your existing contact center

Book a demo

Meet some of our Happy Customers

Implement Stunning Toolkit Of AWS Contact Center Intelligence (CCI) Solutions

We are your success partners in delivering exceptional customer satisfaction. CCI solutions reduce call-times by 90 percent and offer lucid insights into structured customer insights. We develop and implement specialize in developing and implementing cutting-edge AI solutions tailored to the unique needs of contact centers across various industries. CCI solutions enable you to deliver exceptional experiences, optimize operations, and stay ahead of the competition while navigating the roller coaster ride of unpredictable market situations.

How We Embed Your Contact Center With Unsurpassed CX

  • Consultation

    We understand your unique needs and recommend the most suitable AWS CCI solutions to address specific requirements.

  • Integration

    We integrate flexible solutions with Artificial Intelligence, Machine Learning, & Natural Language Processing enabled tools.

  • Implementation

    We design and implement the best combination of Amazon Lex, Amazon Polly, Amazon Kendra which suits the best to your unique brand identity.

  • Customization

    AWS CCI solutions are customized to deliver intelligent search, lifelike text-to-speech, and building conversational interfaces based on your needs.

  • Training

    We provide training to your staff to use the integrations to its full potential and obtain desired outcome.

Why To Partner with Datasleek

  • Cost Savings

    Achieve significant cost savings while maintaining high-quality service by reducing the need for human agents to handle simple inquiries.

  • Scalability

    We help you easily scale to accommodate growing customer bases and increasing query volumes.

  • Quick Delivery

    Our expertise and knowledge enable us to quickly understand your requirements and set-up the solution in 48 hours.

Partner with us to transform your contact center into a customer service powerhouse with AI, ML, and NLP enabled solutions.

Book a Demo

How Do You Increase Your Revenue

  • Improved First Contact Resolution

    AWS CCI enables instant responses to customer inquiries, reducing the need for transfers.

  • Enhanced Customer Experience

    AI-powered interactions provide a personalized and engaging experience for customers, leading to increased satisfaction and loyalty.

  • 24/7 Availability

    Customers can access support and information at their convenience, regardless of time zones or business hours.

  • Actionable Insights

    It provides insights that can inform business strategies, optimize processes, and drive continuous improvement.

  • Multilingual Support

    Make your contact center accessible to a diverse customer base and enable global expansion.

How Do You Improve Your Revenue

Improved Agent Productivity
Icon Arrow Right

Agents benefit from a consolidated interface that integrates various tools and customer information, enabling them to resolve issues more efficiently.

AI-Powered Assistance
Icon Arrow Right

Features like generative AI provide agents with real-time suggestions and information, significantly reducing resolution times, improving first-call-resolution rate, and enhancing customer satisfaction.

Future-Proofing Operations
Icon Arrow Right

With the rapid evolution of customer expectations, we help your organization become adaptive to stay ahead by implementing the latest technologies and best practices in customer service.

Schedule A Call
To discover how our cloud contact center software can boost your BPO’s performance and profits.