Enrich Your Contact Center Performance With Avaya CTI Connector

Optimize customer service and sales operations by automating the call handling processes.

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We Help You Standardize Your Call-Handling Process

We offer seamless integration of Avaya CTI (Computer Telephony Integration) Connector to your current business applications. This integration enhances operational efficiency, improves customer interactions, and streamlines workflows for contact centers and service desks.

How Avaya CTI Connector Delivers The Best Telephony Experience

  • Technical Assistance

    We offer comprehensive technical assistance for integrating the Avaya CTI Connector to improve your overall experience.

  • Support

    Continuous support ensures that the issues are resolved promptly, minimizing downtime and maintaining service quality.

  • Integration

    Integrating Avaya Systems with various platforms like ServiceNow, Salesforce, and other CRM systems helps in data exchange between systems.

  • Configuration

    We configure the Avaya CTI systems to meet specific business needs, ensuring that functionalities like screen pops and automated call logging are operational.

  • Training

    We train your staff and make them understand how to utilize the Avaya CTI systems effectively, ensuring that they can leverage the optimum benefits of the integration.

  • Scalability

    Our tailor-made solution fits the specific needs of your organization, whether it’s a small large team, we ensure that the system can grow with the business.

Why To Partner with Datasleek

  • Cost-Effectiveness

    We meticulously integrate telephony - Avaya CTI Connector with your CRM to reduce operational costs associated with manual tasks and improve the overall return on investment.

  • Access to Advanced Features

    We help you harness the benefits of additional functionalities such as speech analytics, reporting dashboards, and AI-driven insights that further enhance the capabilities of your contact center.

  • Risk Mitigation

    Our experience and excellence at integration avoids common pitfalls in integration, ensuring a smoother transition and reducing the risk of service disruptions.

Partner with us to transform your contact center into a customer service powerhouse with AI, ML, and NLP enabled solutions.

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How Do You Improve Your Revenue

Enhanced Customer Experience
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Agents can access customer data instantly, which allows for more personalized and efficient service.

Increased Agent Productivity
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Enriched customer interaction with automated call logging, click-to-call, and screen pops which also reduces the time agents spend on administrative tasks.

Streamlined Operations
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Manage calls, tracking interactions, and generating reports without manual input, leads to improved operational efficiency.

Connect With Us
Connect with us to leverage the full potential of Avaya systems enabling your contact center to uplift CX with optimum efficiency.